Implementation of Online Booking System for Visitor Management
About Client:
The Client owns multiple properties across different locations and needs an efficient online booking system to manage property visitors efficiently.
Industries:Dairy
Domain:Dairy
Locations:India
At a Glance:
The online booking system comprises several components to support property management, visitor time slots, feedback collection, and analytics. It leverages modern web technologies to ensure scalability, reliability, and responsiveness across devices.
-
Advanced Visit Scheduling
20 +
Locations
-
Comprehensive Property Management
100 +
Admin/Support Users
-
Enhanced Visitor Experience
1000 +
Users Visit Per Day
Challenges
- Complex Property Management: Handling multiple properties with varying facilities and details required a flexible management system.
- Scalable Visit Scheduling: Ensuring efficient scheduling and visitor management while preventing overbooking.
- Visitor Verification: Implementing a reliable and user-friendly verification process for email and mobile numbers.
Challenges
- Role-Based Access: Creating a secure system that supports property wise multiple user roles with different access levels and permissions.
- Insightful Analytics: Providing meaningful visualizations of visitor data to help in visitor analytics.
How did we help?
Angular and .Net Core based responsive web applications are developed which allows admin users to manage properties, support users to manage the scheduling and visitors to find available time slots, book the visit online and provide the feedback of the visit.
The Solution
Property Management Module
Developed a user-friendly interface for administrators to manage properties, including adding/editing/deleting properties, uploading photos, and managing facilities.
Advanced Scheduling System
Implemented a flexible scheduling system allowing admins to define visit days, time slots, and set visitor limits.
OTP Verification
Integrated an OTP-based verification system for both email and mobile numbers to ensure the authenticity of visitor bookings.
Role-Based Access Control
Designed a role-based access system to provide secure and appropriate access to different user roles, ensuring efficient property management.
Analytics Dashboard
Utilized Chart.js to create interactive dashboards for detailed visit analysis, helping administrators understand visitor trends and make informed decisions.
Visitor Trends Over Time, Line Chart
Displays the number of visitors per day over a selected period. This chart helps in identifying trends and patterns in visitor traffic, such as peak visiting times or off-peak periods.
Property Utilization, Bar Chart
Illustrates the number of bookings per property over a month. This helps in understanding which properties are more popular and require more resources.
Visitor Demographics, Pie Chart
Shows the distribution of visitors based on demographics such as age groups or geographic locations.
Visitor Feedback and Ratings, Radar Chart
Summarizes visitor feedback on various aspects such as cleanliness, facilities, and staff courtesy. This helps in understanding areas for improvement.
Peak Visit Times, Stacked Bar Chart
Displays visit density across different days and times. This visualization helps in resource allocation and scheduling staff shifts.
Technology We have used
Front End: Angular
Backend: ASP.NET Core
Database: Microsoft SQL Server
Data Visualization: Chart.js
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